Managed Services

Intech3 is very proud of our flagship Managed Services offering designed to truly partner with your business by providing a comprehensive outsourced ICT department.

Rather than reactive ‘break/fix’ support we provide proactive monitoring of your ICT environment, allowing us to resolve issues before they impact your business. We are fully accountable to a service level agreement giving you peace of mind and reassurance.

Intech3 Managed Services is built on a flexible model that will integrate seamlessly with your business. Our unique approach to ICT support allows structures that accommodate both complete ICT management services, or component based services that complement your current in-house ICT support.

The Intech3 Managed Services offering is specifically designed to meet your business needs and comprises the following components:

  • Level 1,2 and 3 helpdesk
  • Remote and onsite support
  • 24/7 live system monitoring
  • Network management
  • Server management
  • Desktop management
  • Backup and disaster recovery
  • Asset tracking and management
  • Vendor management
  • Monthly reporting

Key Benefits

  • Focus On Your Core Business Objectives

At Intech3 we recognise the time and costs involved in implementing and managing in-house ICT department with ongoing overheads such as wages, superannuation, leave and employment agency fees. Intech3 Managed Services offers a fixed cost solution with a resource pool of IT professionals at your disposal, allowing you to allocate funds to internal resources more relevant to your business operations.

  • Reduced Overheads

At Intech3 we recognise the time and costs involved in implementing and managing in-house ICT department with ongoing overheads such as wages, superannuation, leave and employment agency fees. Intech3 Managed Services offers a fixed cost solution with a resource pool of IT professionals at your disposal, allowing you to allocate funds to internal resources more relevant to your business operations.

  • Reliable Outcomes

Through continual proactive monitoring and maintenance of your ICT infrastructure, Intech3 Managed Services is able to proactively address the unexpected and deliver reliable and consistent levels of service to effectively ensure the continuity of your business.

  • Fixed Monthly Costs

Intech3 Managed Services are tailored to suit your business needs. Upon assessment of your infrastructure and business requirements, Intech3 will provide a comprehensive fixed cost solution to manage your ICT needs.

  • Vendor Management

Our expert staff will interact on your behalf with vendors and service providers to ensure timely and cost effective outcomes with the best interests of your business in mind, not sales opportunities.

  • Risk Mitigation

Intech3 provides proven and successful industry best of breed Business Continuity, Disaster Recovery and Security solutions backed by in house expertise to effectively mitigate risk, loss of critical digital data and to alleviate external threats.