Managed Services

Intech3 Managed services Platform is built on a unique model that focuses on your core businesses individual requirements and objectives. Intech3 Managed Services will integrate seamlessly with your business, offering flexible support structures to accommodate both complete IT management services, or alternatively  component structured services to best fit with your current in-house IT support structure.

Intech3 Managed Services platform is structured specifically to meet your business needs and comprises the following components:

• 24/7 Helpdesk
• Network Management
• Server Management
• Desktop Management
• Live Systems Monitoring
• Backup and disaster Recovery
• Reporting

 Key Benefits

• Focus On Your Core Business Objectives 

IT infrastructure is both complex and resource intensive to manage, this can often hinder or detract your ability to implement more strategic initiatives core to your business. Intech3 Managed Services removes the burden  of ongoing management of  your ICT infrastructure by  providing  a recourse pool that will seamlessly manage your IT infrastructure, allowing you to concentrate on what you do best ; running your business.

• Reduced Overheads

At Intech3 we recognise the cost involved in implementing an IT department, with ongoing overheads such as wages, superannuation, annual leave and employment agency fees, not to mention the time involved with interviewing processes. Intech3 Managed Services offers a fixed cost solution with a resource pool of IT professionals at your disposal, allowing you to allocate funds to internal resources more relevant to your business operations.

• Extended Resources

Intech3 Managed Services supplies your company with a fully equipped IT department, delivering specialised support and management, from specialist certified professionals. Such a resource pool of IT professionals is generally not a cost that can be justified by most businesses, with Intech3 Managed Services you gain essential resources at marginal cost .

• Predictable Outcomes

Through constant proactive monitoring and maintenance to your IT infrastructure, as well as constant reporting and training of your staff, Intech3 Managed Services is able to proactively stamp out the unexpected and deliver predictable and consistent levels of service to effectively ensure your businesses continual work flow.

• Fixed Monthly Costs

Intech3 Managed Services are tailored to suit your business needs. Upon assessment of your infrastructure and business requirements, Intech3 will provide a comprehensive fixed cost solution to manage your IT needs.

• Vendor Management

Our expert staff will interact on your behalf with vendors and service providers to ensure timely and cost effective outcomes. Not only will this allow you to concentrate on more important aspects of your business

• Risk Management

Proven and successful industry best of breed Business Continuity, Disaster Recovery and Security solutions, backed by in house expert planning architecture to effectively mitigate risk, loss of critical digital data and alleviate external threats.