Think. Enable. Innovate.
Intech3 is a privately owned Australian ICT Solutions Company focused on delivering innovative solutions and unparalleled service to both SMB and the enterprise market. At Intech3 we take a business approach to ICT management, with a strong focus on partnering with your business. We utilise our extensive resource pool to promote strategy and industry best practice to achieve optimal performance and systems availability.
We understand the ICT needs of organisations are unique and provide tailored solutions and flexible methods of engagement to cater for differing circumstances. From friendly customer support through to managed services, virtual helpdesk staff, cloud solutions, outsourced ICT departments and large scale projects. Intech3 has the expertise and resources to alleviate your ICT burden and allow you to concentrate on what you do best; running your business.
Intech3 has a proud history in the health and ageing industry with key staff members being involved in the largest merger in the Australian aged care landscape.
Within the industry we act as a trusted advisor to our clients, leveraging our experience and expertise in the sector. Intech3 has intimate knowledge of technology solutions and vendors in the market, and through our extensive networks bring together best of breed solutions tailored to individual requirements.
We understand the financial constraints associated with operating residential aged care facilities and implement systems that ensure compliance, control wages costs and maximise revenue.
Our Value Proposition
We partner with our clients and act as an extension of their workforce through our outsourced model that encompasses everything from Virtual CIO / Strategic consulting through to our friendly and approachable support staff.
Through this partnership model, Intech3 ensures clients exceed their goals by:
- Implementing systems that deliver ‘lead indicators’ allowing proactive decision making
- De-risking their business by ensuring intellectual property is secure and systems are always available
- Using technology as a business enabler through mobility and accessibility to meaningful data
- Providing access to a complete team of Information Technology professionals at a fraction of the cost of assembling the equivalent in-house skill set
We take the time to understand the intricacies of your business and tailor our offerings accordingly.
With highly skilled solution architects and technical consultants we design innovative solutions to meet your requirements and budget, whilst inherently de-risking your business.
Our rigorous delivery methodologies gives us an unparalleled track record of successful implementations, ensuring projects are delivered on time, on budget and according to an agreed scope.
In order to provide a premium service to our clients we believe the following core principles are critical:
- We pride ourselves on our ability to provide a premium service to our clients, and always seek feedback to provide continuous improvement to our services
- We understand that ICT is not a ‘one size fits all’ proposition and therefore provide tailored ICT services that seamlessly mesh with your current and future ICT requirements
- We are a trusted advisor to our clients and see ourselves as an extension of your business, as we believe your success is our success, often engaging at the ‘C’ level to assist with strategic planning of ICT services
- We understand the value of client partnerships and strive to continually strengthen our understanding of our client’s business to get the most out of ICT
- We believe operating with integrity is key to the success of our business and proving the promise is the best way to retain our partnerships
- We believe in transparency in our approach to delivering ICT outcomes and engage with a ‘no surprises’ ethos, providing realistic proposals that will achieve the desired outcome
- We know that when your ICT systems are down your business suffers. We will always go the extra mile to get you up and running as soon as possible
Living these principles enable Intech3 to take pride in our work and allow our clients to focus on their business, not their ICT.