Overview

In October 2025, Tasmanian aged care not-for-profit CBS Tasmania confirmed a breach by the Lynx ransomware group, with client and staff data, including employee records, posted to its dark web leak site. It was another hit on Australian aged care, a sector the Australian Cyber Security Centre confirms is actively targeted alongside hospitals and clinical providers.

Research shows that non-hospital clinical providers, including aged care, experience roughly 10 times as many publicly reported cyberattacks as hospitals.

The sector is under-prepared, over-targeted, and newly criminally liable. The Aged Care Act 2024, in force since 1 November 2025, places cyber failures, governance gaps, and reporting obligations on CEOs and boards, with strengthened Quality Standards, mandatory GPMS reporting, tightened care minute accountability from April 2026, and Support at Home price caps from 1 July 2026.

Would your organisation survive a serious incident, an unannounced audit, or a regulator review?

This on-demand leadership discussion explores the realities of operating under the new Act, covering GPMS reporting, care-minute evidence, ransomware exposure, supply-chain risk, board-level cyber liability, and price-cap pressure. The panel will examine where small to mid-tier providers are falling behind.

Built for CEOs, COOs, CFOs, CIOs, and senior leaders, the session highlights how digital readiness, cyber resilience, and governance must evolve amid lean IT, margin pressure, and escalating threats.

Key Takeaways:

  • What has actually changed for providers six months into the new Aged Care Act
  • Where small-to-mid-tier providers are getting stuck on GPMS reporting and care minute evidence
  • The cyber and governance obligations now sit directly with boards
  • How to translate a digital readiness checklist into a real, costed plan
  • What “secure-by-design” looks like for a provider with a lean IT team
  • The critical questions every aged care board should be asking right now

“By December 2025, the Support at Home waiting list reached over 130,000 people — up 25,000 in just two months.”

Australian Government Department of Health, Disability and Ageing

This Session is For:

  • CEOs and Managing Directors of residential, home care, and community aged care providers
  • COOs and Operations Managers running single or multi-site facilities
  • CFOs assessing margin pressure under price caps and care minute funding
  • CIOs, Heads of IT, and IT Managers inside aged care providers
  • Heads of Quality, Compliance and Clinical Governance are accountable for the new Quality Standards
  • Risk Managers and Board Directors carrying cyber and governance accountability
  • General Managers leading reform readiness programs
  • Heads of Finance navigating the Support at Home transition
  • Aged care consultants advising providers on operational and digital uplift

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This Session is Not For:

  • IT vendors looking for leads
  • Anyone looking for a generic IT or cybersecurity overview
  • Organisations not in the aged care, home care, or community services sector

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Viewers who download the session will receive:

  • A 30-minute strategy session with Intech3
  • Intech3’s New Aged Care Act IT & Cyber Readiness Assessment
  • Intech3’s Aged Care V-CIO Engagement Guide

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Speakers

Todd Afford

CEO,
Intech3

Ron Hooton

CEO,
San Carlo Aged Care

Sue Holton-Brown

Operations Manager,
Castalia Group

Luke Benson

Principal Consultant,
Blue Bike

Raul Kumar (RK)

CEO,
Nexus42