Managed IT Services
for Nonprofit
Organisations

industry: nfps

Empowering nonprofits with Managed IT solutions

Intech3 understands Nonprofits. Our experience includes providing strategic virtual CIO services and hands-on IT support, ensuring NFP organisations can focus on their mission while relying on robust and efficient IT systems.

Funding cycles, grant reporting, volunteers coming and going, and strict privacy obligations all add pressure to limited resources. We set up simple, reliable environments where staff and volunteers can work securely from offices, outreach sites, and events, and where donor data is protected and auditable.

5 ★

Customer satisfaction (rolling)

30 s

Average answer time

> 90 %

Tickets “resolved first time”

+ 15

Years in business and counting

Our NFPs IT Services Includes

24/7 IT Support and Monitoring

We provide round-the-clock monitoring to ensure your systems run smoothly, reducing downtime and minimising disruptions.

Affordable IT Solutions

We tailor our services to fit nonprofit budgets, offering high-quality support without unnecessary expenses.

Cloud-Based Tools for Collaboration

As certified Microsoft Partners, we specialise in secure cloud migrations that improve teamwork and allow access to vital tools and data from anywhere.

Data Security and Compliance

Protecting sensitive donor and operational data is our priority. We implement advanced security measures to ensure compliance with privacy regulations.

Strategic IT Planning

Through our Virtual CIO service, we help nonprofits align their technology with their mission, ensuring IT supports both immediate needs and long-term goals.

Flexible Support Models

Whether you need a complete IT department or additional support for your existing team, we adapt to your specific requirements.

Why Intech3

8 Reasons Teams Switch to Intech3

✔ One Provider, Full Coverage.
✔ 100% Australian-based support.
✔ Same-Day SLA.
✔ After-hours? We answer.
✔ Direct line to leadership.
✔ Focus on “Fix it first call”.
✔ Onsite when you need us.
✔ Predictable pricing per user.

Learn More

Our Partners

Managed IT Services for Nonprofits

Nonprofit organisations work tirelessly to make a positive impact, often with limited resources. Technology should simplify your operations, not add to your challenges. At Intech3, we provide managed IT services for nonprofits that enable you to focus on your mission while we take care of the technology. Read More.

IT Challenges Nonprofits Face

Nonprofits face unique IT hurdles that can hinder their ability to achieve their goals. Here are some common challenges:

Limited Budgets: Nonprofits often struggle to balance the cost of IT support with their operational needs.
Data Security Risks: With sensitive donor and program information at stake, nonprofits must prioritise secure systems.
Outdated Systems: Many nonprofits rely on legacy technology that is slow, unreliable, and costly to maintain.
Scalability: As programs expand and volunteer bases grow, IT systems need to scale without breaking the budget.
Collaboration Across Teams: Remote and hybrid work setups demand seamless communication and data sharing across teams and locations. Read Less

What You Can Expect

✔ Security and compliance by default: MFA, conditional access, DLP, immutable backups, and audit logs that satisfy boards and funders.

✔ Microsoft 365 set up with governance: SharePoint structured for programs, controlled external sharing, Teams that supports partners and volunteers.

✔ Devices under control: Intune for laptops, mobiles, and shared kiosks, with sensible BYOD policies and low-cost lifecycle plans.

✔ Donor data handled correctly: support for Salesforce NPSP, Raiser’s Edge, HubSpot and Mailchimp, safe integrations to finance platforms like Xero.

✔ Event and appeal readiness: temporary Wi-Fi, QR donations, mobile POS, and network failover that does not disrupt giving.

✔ Cost clarity: nonprofit licensing benefits, storage tiers that match retention needs, board-ready monthly reporting.

✔ Vendor coordination: one accountable team across CRM, payments, website, telephony, and SMS.

Built for day-to-day NFP operations. Secure data, reliable collaboration, and predictable costs so your people can stay with the work that matters.

Talk to an Expert

Our approach

Explore our
3-step process

We have a three-step process which helps us deliver future-proof digital transformations.

Problem identification

Future-proof planning

Solution identification

Intech3 works closely with our clients to collaboratively outline the need that’s at the heart of each problem, rather than jumping straight to a solution. With clearly defined objectives, Intech3 can then provide appropriate technological strategies and solutions. For us, asking better questions delivers better results.

As technology progresses business needs are changing at a quicker rate than ever before. To gain and maintain a competitive, you need a road mapped technology strategy that takes the evolution of the marketplace into account, provides a framework for quickly getting to the root cause of the problem and sets a vision for the future.

By partnering with and helping clients solve IT industry problems, Intech3 provides a problem solving framework, and outlines short, mid and long term solutions in order to help businesses achieve their goals.

Trusted by Businesses Like Yours

Testimonials

“Intech3 has been providing support for ADP Consulting since inception. The professionalism, efficient and knowledgeable personable approach has been excellent. This knowledge base and willingness to help ranges from daily helpdesk issues, new systems, to risk and corporate data management. Intech3 training of our staff has allowed them to translate IT language to staff with any level of understanding. It is a preference to work with them and ADP would highly recommend Intech3 to any company.”
Laurent Deleu - Director, ADP Consulting

“Intech3 has been providing IT support to JP Flynn Builders since 2010, and in that time has become a trusted partner to our organisation. As we have expanded the size and scope of our operation over the years, Intech3 has ensured that the high level of service we have come to rely on has never wavered. From large projects like building our company website and project managing the implementation of our Enterprise Resource Planning solution, to day-to-day tasks like helpdesk support and new user setup, Intech3’s support is comprehensive and of consistently high quality. At JP Flynn Builders, we pride ourselves on our ability to deliver high quality, cost effective outcomes for our customers; Intech3 is a vital partner in achieving this.”
Keren Wilson - General Manager, JP Flynn Builders

“Intech3 were engaged to provide a private cloud solution and fully outsourced ICT support including the project management responsibilities for the implementation of the Care systems at our Seabrae Manor Aged Care Residence. The project management responsibilities included stakeholder management, resource management including training workshops and management of third party providers throughout the facility ramp up. They were friendly, courteous and a pleasure to deal with. The project was delivered on time despite all challenges associated with completing a build of a new facility and preparing for the opening. Their full density wireless implementation was a key part of our service at Seabrae Manor to enable us to provide mobile systems for clinical management and medication management systems. Due to the success of this project Intech3 have been appointed to manage other ICT projects on our behalf.”
Andrew Meek - CEO, Castalia Group

“Intech3 demystify the complexities of Information Technology and consult at a business level, are courteous, friendly and provide outstanding skilled ICT support. The team at Intech3 ensure our business goals are being met and are always courteous and friendly. They demystify the complexities of Information Technology and consult at a professional business level. Intech3 manage all the risk to ensure our corporate data and Intellectual Property is protected and business continuity is achieved. Their highly skilled team of ICT professionals allow them to provide a holistic suite of ICT services – they are a ‘one stop shop’ for all our technology requirements. Their rates are competitive and they provide outstanding skilled support.”
Geoff Ford - Director, Smith & Tracey Architects

Why Nonprofits Choose Intech3 for IT Services

Understanding of the Nonprofit Sector: We’ve worked with nonprofits of all sizes and understand the unique challenges they face.
Mission-Driven Approach: Our services are designed to help you maximise your impact, not just manage your IT.
Proactive Problem Solving: We take a proactive approach to IT management, preventing issues before they affect your operations.
Customised Solutions: No two nonprofits are alike, and our services are tailored to meet your organisation’s specific needs.

When your IT systems work seamlessly, you can focus on what really matters—making a difference. With Intech3, you’ll gain a trusted IT partner who understands the unique needs of nonprofits.