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industry: legal practices

Through cloud technology, staff can access company data without being tied to a specific location or internet device. This is particularly beneficial for professional service firms including legal practices that have a high percentage of staff operating remotely or from client sites.

Employees can instantly access information as well as entering relevant client job codes, boosting your firm’s productivity and efficiency. The cloud also makes it easy to share information securely with partners and clients to accelerate project delivery.

 

Managing risk and saving costs

Many wrongly believe a firm’s confidential data is less secure in the cloud. In fact, the opposite is the case. Companies hosting and managing their own applications are often more vulnerable to data loss, data breaches, viruses, identity theft, and business interruptions. Recent events have resulted in an increased focus on remote working along with the need to establish a secure working environment. Based on this, investment in the cloud has been the way forward for many organisations. Cloud models are turning out to be a cost-effective way to ensure business continuity and help support them with rapidly accelerating their digital business transformation plans.

5

Customer satisfaction (rolling)

30 s

Average answer time

> 90 %

Tickets “resolved first time”

+ 15

Years in business and counting

Our IT Support for Law Firms Includes

24/7 Monitoring and Support

Downtime isn’t an option in legal work. We provide round-the-clock monitoring to ensure your systems are always online and performing at their best.

Data Security and Compliance

We help safeguard your client information with secure IT solutions that meet industry compliance standards, protecting your firm from potential threats.

Streamlined IT Infrastructure

From managing servers to optimising your network, we ensure your technology supports your firm’s goals rather than hindering them.

Cloud Solutions for Law Firms

As certified Microsoft Partners, we offer secure cloud migrations that improve data accessibility and collaboration, whether your team is in the office or working remotely.

Strategic IT Guidance

Our Virtual CIO service provides expert advice tailored to your firm, helping you adopt the right technologies and stay ahead of the competition.

Vendor Coordination Made Easy

We act as your single point of contact for all IT-related vendors, managing communications and resolving technical issues so you can focus on running your business.

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Why Intech3

8 Reasons Teams Switch to Intech3

✔ One Provider, Full Coverage.
✔ 100% Australian-based support.
✔ Same-Day SLA.
✔ After-hours? We answer.
✔ Direct line to leadership.
✔ Focus on “Fix it first call”.
✔ Onsite when you need us.
✔ Predictable pricing per user.

Managed IT Services for Law Firms

In a legal practice, time is everything. Whether you’re drafting contracts, meeting clients, or preparing for court, reliable ICT systems are essential for keeping your work efficient and your data secure. At Intech3, we provide customised managed IT services for law firms, so your technology works seamlessly while you focus on delivering results for your clients. Read More.

Challenges Law Firms Face with IT

The legal industry relies heavily on technology to manage case files, communicate with clients, and safeguard sensitive information. However, these demands can create significant challenges:

  • Data Security Risks: Handling confidential client information means your systems must meet the highest security standards to prevent breaches.
  • Technology Downtime: A system outage during a critical case can disrupt productivity, causing delays that your clients can’t afford.
  • Managing Complex Software: Legal professionals rely on specialised tools for document management, billing, and research. Keeping these tools updated and operational can be a burden without dedicated IT support.
  • Remote and Hybrid Workflows: As remote work becomes more common, law firms need IT systems that enable secure, reliable access from anywhere. Read Less

Our Partners

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Our approach

Explore our
3-step process

We have a three-step process which helps us deliver future-proof digital transformations.

Trusted by Businesses Like Yours

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Testimonials

“Intech3 has been providing support for ADP Consulting since inception. The professionalism, efficient and knowledgeable personable approach has been excellent. This knowledge base and willingness to help ranges from daily helpdesk issues, new systems, to risk and corporate data management. Intech3 training of our staff has allowed them to translate IT language to staff with any level of understanding. It is a preference to work with them and ADP would highly recommend Intech3 to any company.”

Laurent Deleu - Director, ADP Consulting

“Intech3 has been providing IT support to JP Flynn Builders since 2010, and in that time has become a trusted partner to our organisation. As we have expanded the size and scope of our operation over the years, Intech3 has ensured that the high level of service we have come to rely on has never wavered. From large projects like building our company website and project managing the implementation of our Enterprise Resource Planning solution, to day-to-day tasks like helpdesk support and new user setup, Intech3’s support is comprehensive and of consistently high quality. At JP Flynn Builders, we pride ourselves on our ability to deliver high quality, cost effective outcomes for our customers; Intech3 is a vital partner in achieving this.”

Keren Wilson - General Manager, JP Flynn Builders

“Intech3 were engaged to provide a private cloud solution and fully outsourced ICT support including the project management responsibilities for the implementation of the Care systems at our Seabrae Manor Aged Care Residence. The project management responsibilities included stakeholder management, resource management including training workshops and management of third party providers throughout the facility ramp up. They were friendly, courteous and a pleasure to deal with. The project was delivered on time despite all challenges associated with completing a build of a new facility and preparing for the opening. Their full density wireless implementation was a key part of our service at Seabrae Manor to enable us to provide mobile systems for clinical management and medication management systems. Due to the success of this project Intech3 have been appointed to manage other ICT projects on our behalf.”

Andrew Meek - CEO, Castalia Group

“Intech3 demystify the complexities of Information Technology and consult at a business level, are courteous, friendly and provide outstanding skilled ICT support. The team at Intech3 ensure our business goals are being met and are always courteous and friendly. They demystify the complexities of Information Technology and consult at a professional business level. Intech3 manage all the risk to ensure our corporate data and Intellectual Property is protected and business continuity is achieved. Their highly skilled team of ICT professionals allow them to provide a holistic suite of ICT services – they are a ‘one stop shop’ for all our technology requirements. Their rates are competitive and they provide outstanding skilled support.”

Geoff Ford - Director, Smith & Tracey Architects

Why Law Firms Choose Intech3

  • Experience with Legal Practices: We understand the specific needs of law firms and create managed IT solutions for law firms that align with the demands of the legal industry.
  • Tailored Services: No two firms are the same, which is why we customise our approach to suit your size, workload, and priorities.
  • Proactive Approach: We identify and fix issues before they become problems, so you can avoid disruptions.
  • Flexible Support: Whether you need us to complement your in-house IT team or act as your dedicated IT partner, we adapt to meet your needs.

Our Certifications

Fortinet Select Partner
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Comptia Certified
Mcsa Certified
Mcse Certified
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Ready for IT Support That Treats You Like a Priority, Not a Number?

Off-the-shelf IT rarely solves the real problems your industry faces.
We provide solutions built around your workflows, compliance, and growth goals.

Speak to a real expert, no more endless ticket loops.

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Get in touch

Suite 15, Level 2, 1 Ricketts Road
Mount Waverley VIC 3149
Australia

Telephone 1300 822 030
enquiries@intech3.com.au

Technology should empower your firm, not complicate it. With Intech3, you’ll gain a trusted partner who takes the complexity out of IT management.