Shepparton Villages

Intech3 offer full suite of IT services to the aged care industry


Aged Care



Problem Identification

Aged Care workers are focussed primarily on care and looking after the elderly – they are often time poor. In a highly regulated industry, data needs to be readily available and input at the point of care

Future-proof Planning

Through Intech3’s entire stack of IT services, we can provide connected systems throughout Aged Care homes to enable staff to focus solely on care, without being distracted with IT connectivity. Having supported multiple facilities, our friendly support staff understand first-hand the unique challenges the Aged Care environment presents. Based on that, support is tailored accordingly. Intech3 are clearly aware Aged Care is a 24/7/365 business and are there for our clients when they need us most.

Solution Implementation

The integrated solution was based on a process involving:

  • Insights provided to the CIO at a strategic level which helped inform decision making
  • Professional service implementation
  • Support
  • Disaster recover planning and implementation of a cloud based solution
  • Continual testing and support by the intech3 helpdesk, providing a robust solution which guarantees operation continuity and provides care to the elderly in a major incident.

Intech3 and Shepparton Retirement Villages are currently working together across the entire IT stack, with Intech3 providing strategic insights and solutions at the CIO level through to daily Helpdesk support for the business remotely.