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industry: manufacturing

Driving innovation in manufacturing

 

Production stops fast when networks drop, labels will not print, or a PLC cannot talk to an HMI. We set up simple, reliable environments that hold up on the floor and in the office, with clear security and one team accountable for the moving parts.

5

Customer satisfaction (rolling)

30 s

Average answer time

> 90 %

Tickets “resolved first time”

+ 15

Years in business and counting

Our Managed IT Services for the Manufacturing Industry Include:

24/7 Monitoring & Flexible Partnerships

We don’t wait for problems to arise. Our team monitors your systems round the clock, fixing potential issues before they interrupt production.

Integrated IT Infrastructure

From managing networks to optimising servers, we streamline your IT environment to keep operations running smoothly.

Cloud Expertise You Can Trust

As certified Microsoft Partners, we’ve helped manufacturers move to the cloud, enabling secure remote access and better collaboration across teams.

IoT and Smart Factory Solutions

Whether you’re using IoT sensors or automated production lines, we’ll ensure your systems are seamlessly integrated and operating reliably.

Strategic IT Planning

Our Virtual CIO service helps you plan ahead, ensuring your IT strategy supports your growth and innovation goals.

Streamlined Vendor Management

Let us handle your IT vendor relationships, ensuring seamless coordination and fast issue resolution, giving you peace of mind and saving you time.

Intech3 Website Chris Whittaker
Why Intech3

8 Reasons Teams Switch to Intech3

✔ One Provider, Full Coverage.
✔ 100% Australian-based support.
✔ Same-Day SLA.
✔ After-hours? We answer.
✔ Direct line to leadership.
✔ Focus on “Fix it first call”.
✔ Onsite when you need us.
✔ Predictable pricing per user.

Our Partners

Microsoft Azure Logo
Wavelink Logo (1)
Fortinet Logo
Netapp Logo
Trend Micro Logo
Veeam (1)
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Crayon Logo
Thales Logo
Microsoft Logo (1)
Vmware Logo (1)
Our approach

Explore our
3-step process

We have a three-step process which helps us deliver future-proof digital transformations.

Trusted by Businesses Like Yours

  • Adp Consulting Logo
  • Royal Freemasons Logo
  • Castaliagroup Logo
  • Hta Advisory Logo
  • Life View Logo
  • Shepparton Villages Logo
  • Solutions Three Logo
  • Smith And Tracey Architects

Testimonials

“Intech3 has been providing support for ADP Consulting since inception. The professionalism, efficient and knowledgeable personable approach has been excellent. This knowledge base and willingness to help ranges from daily helpdesk issues, new systems, to risk and corporate data management. Intech3 training of our staff has allowed them to translate IT language to staff with any level of understanding. It is a preference to work with them and ADP would highly recommend Intech3 to any company.”

Laurent Deleu - Director, ADP Consulting

“Intech3 has been providing IT support to JP Flynn Builders since 2010, and in that time has become a trusted partner to our organisation. As we have expanded the size and scope of our operation over the years, Intech3 has ensured that the high level of service we have come to rely on has never wavered. From large projects like building our company website and project managing the implementation of our Enterprise Resource Planning solution, to day-to-day tasks like helpdesk support and new user setup, Intech3’s support is comprehensive and of consistently high quality. At JP Flynn Builders, we pride ourselves on our ability to deliver high quality, cost effective outcomes for our customers; Intech3 is a vital partner in achieving this.”

Keren Wilson - General Manager, JP Flynn Builders

“Intech3 were engaged to provide a private cloud solution and fully outsourced ICT support including the project management responsibilities for the implementation of the Care systems at our Seabrae Manor Aged Care Residence. The project management responsibilities included stakeholder management, resource management including training workshops and management of third party providers throughout the facility ramp up. They were friendly, courteous and a pleasure to deal with. The project was delivered on time despite all challenges associated with completing a build of a new facility and preparing for the opening. Their full density wireless implementation was a key part of our service at Seabrae Manor to enable us to provide mobile systems for clinical management and medication management systems. Due to the success of this project Intech3 have been appointed to manage other ICT projects on our behalf.”

Andrew Meek - CEO, Castalia Group

“Intech3 demystify the complexities of Information Technology and consult at a business level, are courteous, friendly and provide outstanding skilled ICT support. The team at Intech3 ensure our business goals are being met and are always courteous and friendly. They demystify the complexities of Information Technology and consult at a professional business level. Intech3 manage all the risk to ensure our corporate data and Intellectual Property is protected and business continuity is achieved. Their highly skilled team of ICT professionals allow them to provide a holistic suite of ICT services – they are a ‘one stop shop’ for all our technology requirements. Their rates are competitive and they provide outstanding skilled support.”

Geoff Ford - Director, Smith & Tracey Architects

What You Can Expect

Stable plant networks: clean separation of OT and IT, resilient Wi-Fi and switching, SD-WAN and dual links for failover.

Secure remote access for vendors: MFA, time-bound approvals, and session recording so changes are controlled.

Backups that actually restore: servers and VMs, PLC and HMI configs, historians and file shares, with immutable copies and regular test restores.

Devices under control: standard images for kiosks, tablets and handhelds, patching and MDM for consistent updates.

Printing that works: standard label templates and drivers, central print queues, and testing on each line to avoid bottlenecks.

Data that flows: practical integration between ERP, MES, SCADA and QMS to cut re-keying and reduce errors.

Fast CAD/CAM work: high-performance storage, sensible PDM, and version control for drawings and toolpaths.

Security by default: least-privilege access, endpoint protection, logging, and clear incident response steps.

Useful visibility: dashboards for network health and simple OEE signals so issues are seen early.

Vendor coordination: one accountable team across OEMs, integrators, ERP, telecoms, print and CCTV.

Intech3 Working 15

Why Manufacturers Trust Intech3

  • Deep Industry Knowledge: We’ve worked with manufacturing businesses of all sizes and understand the critical role IT plays in keeping production moving.
  • Practical, Cost-Effective Solutions: Our services are designed to deliver value—whether it’s avoiding downtime or helping you adopt new technologies without overspending.
  • Proactive Problem Solving: We stay ahead of potential issues, so you can focus on production instead of worrying about IT.
  • Scalable Services: Whether you’re a local operation or a large-scale manufacturer, we provide IT solutions that grow with your business.

Don’t let IT issues slow you down. With Intech3, your technology will always be ready to support your operations and help you stay competitive.

Our Certifications

Fortinet Select Partner
Partner Logos Cloud Ms Azure
Comptia Certified
Mcsa Certified
Mcse Certified
Itil Certified
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Ready for IT Support That Treats You Like a Priority, Not a Number?

Off-the-shelf IT rarely solves the real problems your industry faces.
We provide solutions built around your workflows, compliance, and growth goals.

Speak to a real expert, no more endless ticket loops.

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Get in touch

Suite 15, Level 2, 1 Ricketts Road
Mount Waverley VIC 3149
Australia

Telephone 1300 822 030
enquiries@intech3.com.au

Let’s discuss how our managed IT services for manufacturers can help your business run smarter and faster. Contact us today.