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Solutions

IT Support Services

Our IT Support Services ensure your business stays connected and operational 24/7. With dedicated IT support tailored to your needs, we handle everything from troubleshooting to system maintenance. Whether you require on-demand assistance or ongoing IT services, Intech3 team is here to provide reliable, efficient solutions. We offer comprehensive IT support and services to businesses of all sizes, helping you resolve issues quickly and keep your operations running smoothly.

5

Customer satisfaction (rolling)

30 s

Average answer time

> 90 %

Tickets “resolved first time”

+ 15

Years in business and counting

Intech3 Website Chris Whittaker
Why Intech3

8 Reasons Teams Switch to Intech3

✔ One Provider, Full Coverage.
✔ 100% Australian-based support.
✔ Same-Day SLA.
✔ After-hours? We answer.
✔ Direct line to leadership.
✔ Focus on “Fix it first call”.
✔ Onsite when you need us.
✔ Predictable pricing per user.

Our Partners

Microsoft Azure Logo
Wavelink Logo (1)
Fortinet Logo
Netapp Logo
Trend Micro Logo
Veeam (1)
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Crayon Logo
Thales Logo
Microsoft Logo (1)
Vmware Logo (1)
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Our Solutions

Robust, future-focused and tailored IT Support & Services

Jordan Intech3
  • Tailored Support for Every Business – Whether you need small business IT solutions or enterprise-level support, we scale our services to fit your needs.
  • Proactive IT Management – We prevent issues before they arise, ensuring minimal downtime.
  • Cost-Effective IT Services – Get high-quality IT support for small business or enterprise without the cost of an in-house IT team.
  • Expert-Led, 24/7 IT Support – Business doesn’t stop, and neither do we. Our 24/7 IT support ensures you always have a team ready to help.

With Intech3, you get IT support and services that align with your business goals—whether you’re a growing startup, an expanding SME, or a large enterprise looking for a dedicated IT support partner.

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Comprehensive IT Services for Business Growth

Your business depends on reliable IT infrastructure to operate efficiently. That’s why our IT support service is designed to prevent downtime, improve security, and keep your technology running at peak performance.

IT Support for Small Businesses

We understand that small businesses need robust IT solutions without the overhead of an in-house team. Our IT services for small businesses provide expert support at a fraction of the cost, ensuring your technology enables growth, rather than becoming a barrier. Read More

  • Proactive Maintenance & Monitoring – Prevent IT issues before they impact your business.
  • Cloud & Data Management – Secure, scalable cloud solutions tailored for small business needs.
  • Affordable Small Business IT Support – Flexible plans to match your budget and business size.
  • IT Helpdesk & Remote Support – Quick responses to IT issues, wherever your team is working.

IT Services for Medium & Large Enterprises

Larger businesses require structured business IT support to manage complex networks, infrastructure, and cybersecurity. Our team provides expert dedicated IT support, ensuring seamless day-to-day operations.

  • 24/7 IT Support & Monitoring – Around-the-clock IT support to keep your business running without interruptions.
  • Network & Server Management – Ensure your IT infrastructure operates efficiently at all times.
  • Security & Compliance – Protect your organisation with advanced cybersecurity solutions.
  • Strategic IT Planning – Align technology with business goals for long-term success. Read Less

Reliable IT Support Services for Businesses of All Sizes

Technology is the backbone of modern businesses, but when IT issues arise, they can slow down operations, impact productivity, and disrupt customer service. At Intech3, we provide comprehensive IT support and services to keep your systems running smoothly, securely, and efficiently. Whether you’re a small business looking for cost-effective IT solutions or a large enterprise needing dedicated IT support, we deliver scalable solutions tailored to your needs.

Our approach

Explore our
3-step process

We have a three-step process which helps us deliver future-proof digital transformations.

Trusted by Businesses Like Yours

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  • Royal Freemasons Logo
  • Castaliagroup Logo
  • Hta Advisory Logo
  • Life View Logo
  • Shepparton Villages Logo
  • Solutions Three Logo
  • Smith And Tracey Architects

Testimonials

“Intech3 has been providing support for ADP Consulting since inception. The professionalism, efficient and knowledgeable personable approach has been excellent. This knowledge base and willingness to help ranges from daily helpdesk issues, new systems, to risk and corporate data management. Intech3 training of our staff has allowed them to translate IT language to staff with any level of understanding. It is a preference to work with them and ADP would highly recommend Intech3 to any company.”

Laurent Deleu - Director, ADP Consulting

“Intech3 has been providing IT support to JP Flynn Builders since 2010, and in that time has become a trusted partner to our organisation. As we have expanded the size and scope of our operation over the years, Intech3 has ensured that the high level of service we have come to rely on has never wavered. From large projects like building our company website and project managing the implementation of our Enterprise Resource Planning solution, to day-to-day tasks like helpdesk support and new user setup, Intech3’s support is comprehensive and of consistently high quality. At JP Flynn Builders, we pride ourselves on our ability to deliver high quality, cost effective outcomes for our customers; Intech3 is a vital partner in achieving this.”

Keren Wilson - General Manager, JP Flynn Builders

“Intech3 were engaged to provide a private cloud solution and fully outsourced ICT support including the project management responsibilities for the implementation of the Care systems at our Seabrae Manor Aged Care Residence. The project management responsibilities included stakeholder management, resource management including training workshops and management of third party providers throughout the facility ramp up. They were friendly, courteous and a pleasure to deal with. The project was delivered on time despite all challenges associated with completing a build of a new facility and preparing for the opening. Their full density wireless implementation was a key part of our service at Seabrae Manor to enable us to provide mobile systems for clinical management and medication management systems. Due to the success of this project Intech3 have been appointed to manage other ICT projects on our behalf.”

Andrew Meek - CEO, Castalia Group

“Intech3 demystify the complexities of Information Technology and consult at a business level, are courteous, friendly and provide outstanding skilled ICT support. The team at Intech3 ensure our business goals are being met and are always courteous and friendly. They demystify the complexities of Information Technology and consult at a professional business level. Intech3 manage all the risk to ensure our corporate data and Intellectual Property is protected and business continuity is achieved. Their highly skilled team of ICT professionals allow them to provide a holistic suite of ICT services – they are a ‘one stop shop’ for all our technology requirements. Their rates are competitive and they provide outstanding skilled support.”

Geoff Ford - Director, Smith & Tracey Architects

Our Certifications

Fortinet Select Partner
Partner Logos Cloud Ms Azure
Comptia Certified
Mcsa Certified
Mcse Certified
Itil Certified
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Ready for IT Support That Treats You Like a Priority, Not a Number?

Off-the-shelf IT rarely solves the real problems your industry faces.
We provide solutions built around your workflows, compliance, and growth goals.

Speak to a real expert, no more endless ticket loops.

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Get in touch

Suite 15, Level 2, 1 Ricketts Road
Mount Waverley VIC 3149
Australia

Telephone 1300 822 030
enquiries@intech3.com.au

IT Services to suit any size business.

For business solution enquiries please fill out the fields below and a member of our team will contact you.