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Solutions

IT Outsourcing Services

Our IT Outsourcing services provide you with cost effective and efficient solutions for your business’s IT needs. By outsourcing your IT you get a team of experts to manage your systems and troubleshoot for you so you can focus on your core business. With our outsourced IT support you get seamless integration, increased productivity and lower overheads. Whether you need ongoing support or project based support we have tailored IT solutions that scale with your business.

5

Customer satisfaction (rolling)

30 s

Average answer time

> 90 %

Tickets “resolved first time”

+ 15

Years in business and counting

Our IT Outsourcing Services Include

Local Support

100% local Australian support from industry experts.

24/7 Service Desk

ITIL-aligned incident/request handling with clear comms.

Security Built-In

MFA, patching and backup as hygiene, not extras.

vCIO & Roadmap

Quarterly planning tied to business strategy and budget.

Flexible Scope

Co-managed or fully managed across apps, infra and cloud.

Intech3 Website Chris Whittaker
Why Intech3

8 Reasons Teams Switch to Intech3

✔ One Provider, Full Coverage.
✔ 100% Australian-based support.
✔ Same-Day SLA.
✔ After-hours? We answer.
✔ Direct line to leadership.
✔ Focus on “Fix it first call”.
✔ Onsite when you need us.
✔ Predictable pricing per user.

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Why Businesses Choose Outsourced IT Support

Outsourcing IT allows businesses to focus on their core operations while ensuring their technology is handled by professionals. Here are some key benefits:

1. Cost-Effective IT Management

Hiring and maintaining an in-house IT team can be costly. Outsourced IT services provide expert support at a fraction of the cost, eliminating expenses related to salaries, training, and infrastructure. Read More

2. Access to a Team of IT Experts

With outsourced IT support, businesses gain access to a full team of specialists with expertise in various areas—network management, cloud solutions, cybersecurity, and more—without having to hire multiple employees.

3. 24/7 IT Support & Monitoring

Technology issues can happen at any time. IT outsourcing services ensure that your business receives round-the-clock monitoring and support, reducing downtime and improving operational efficiency.

4. Scalability & Flexibility

As your business grows, so do your IT needs. Outsourced IT services allow businesses to scale up or down as needed, ensuring you only pay for what you use. Whether you need additional support during peak seasons or long-term IT management, we provide flexible solutions to match your business goals.

5. Increased Security & Compliance

IT compliance and security threats are constantly evolving. With outsourced IT support, businesses get proactive security management, software updates, and compliance guidance—keeping systems safe and up to date.

6. Focus on Core Business Operations

When IT is outsourced, businesses can redirect internal resources to what matters most—growing the company, serving customers, and driving innovation—without getting bogged down by technology issues.

How Intech3 Supports Your Business with IT Outsourcing

We provide fully managed IT services tailored to your needs, including:

Reliable IT Outsourcing Services for Businesses of All Sizes

Managing IT in-house can be expensive, time-consuming, and difficult to scale. Businesses need reliable technology, but maintaining an internal IT team isn’t always the most efficient option. That’s where IT outsourcing services come in.

At Intech3, we provide outsourced IT services that give businesses access to expert IT support without the overhead of hiring an in-house team. Whether you need full IT management or additional support for your internal team, we deliver cost-effective, scalable, and high-quality IT solutions tailored to your needs.

Our Partners

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Our approach

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3-step process

We have a three-step process which helps us deliver future-proof digital transformations.

Trusted by Businesses Like Yours

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Testimonials

“Intech3 has been providing support for ADP Consulting since inception. The professionalism, efficient and knowledgeable personable approach has been excellent. This knowledge base and willingness to help ranges from daily helpdesk issues, new systems, to risk and corporate data management. Intech3 training of our staff has allowed them to translate IT language to staff with any level of understanding. It is a preference to work with them and ADP would highly recommend Intech3 to any company.”

Laurent Deleu - Director, ADP Consulting

“Intech3 has been providing IT support to JP Flynn Builders since 2010, and in that time has become a trusted partner to our organisation. As we have expanded the size and scope of our operation over the years, Intech3 has ensured that the high level of service we have come to rely on has never wavered. From large projects like building our company website and project managing the implementation of our Enterprise Resource Planning solution, to day-to-day tasks like helpdesk support and new user setup, Intech3’s support is comprehensive and of consistently high quality. At JP Flynn Builders, we pride ourselves on our ability to deliver high quality, cost effective outcomes for our customers; Intech3 is a vital partner in achieving this.”

Keren Wilson - General Manager, JP Flynn Builders

“Intech3 were engaged to provide a private cloud solution and fully outsourced ICT support including the project management responsibilities for the implementation of the Care systems at our Seabrae Manor Aged Care Residence. The project management responsibilities included stakeholder management, resource management including training workshops and management of third party providers throughout the facility ramp up. They were friendly, courteous and a pleasure to deal with. The project was delivered on time despite all challenges associated with completing a build of a new facility and preparing for the opening. Their full density wireless implementation was a key part of our service at Seabrae Manor to enable us to provide mobile systems for clinical management and medication management systems. Due to the success of this project Intech3 have been appointed to manage other ICT projects on our behalf.”

Andrew Meek - CEO, Castalia Group

“Intech3 demystify the complexities of Information Technology and consult at a business level, are courteous, friendly and provide outstanding skilled ICT support. The team at Intech3 ensure our business goals are being met and are always courteous and friendly. They demystify the complexities of Information Technology and consult at a professional business level. Intech3 manage all the risk to ensure our corporate data and Intellectual Property is protected and business continuity is achieved. Their highly skilled team of ICT professionals allow them to provide a holistic suite of ICT services – they are a ‘one stop shop’ for all our technology requirements. Their rates are competitive and they provide outstanding skilled support.”

Geoff Ford - Director, Smith & Tracey Architects
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Our Solutions

Robust, future-focused and tailored Outsourced IT

Intech3 Website Chris Whittaker

Why Businesses Trust Intech3 for IT Outsourcing Services?

✔ Cost-Effective & Scalable IT Solutions – Pay only for the support you need, when you need it.
✔ Access to Expert IT Professionals – A full team of specialists without in-house hiring costs.
✔ 24/7 IT Support & Proactive Management – Minimise downtime and keep operations running smoothly.
✔ Reliable, Future-Ready IT – Ensuring technology supports business growth, not hinders it.

With Intech3, outsourcing IT is simple, scalable, and effective. Whether you need fully outsourced IT support or just an extra set of hands, we provide the expertise and flexibility your business needs.

Discover how our IT outsourcing services can optimise your business operations. Contact us today.

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Our Certifications

Fortinet Select Partner
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Comptia Certified
Mcsa Certified
Mcse Certified
Itil Certified
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Ready for IT Support That Treats You Like a Priority, Not a Number?

Off-the-shelf IT rarely solves the real problems your industry faces.
We provide solutions built around your workflows, compliance, and growth goals.

Speak to a real expert, no more endless ticket loops.

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Get in touch

Suite 15, Level 2, 1 Ricketts Road
Mount Waverley VIC 3149
Australia

Telephone 1300 822 030
enquiries@intech3.com.au

IT Outsourcing solutions to suit any size business.

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