Managed IT Services
for Mining Industry

industry: mining

Enhancing mining operations
with smarter technology

Remote locations, harsh conditions, and round-the-clock shifts put real pressure on technology. If networks drop, fleet systems lag, or video feeds fail, production slows and safety risk goes up. We design environments that stay available, are simple to run, and keep your people and plant connected.

We understand mixed IT and OT setups, contractor churn, and strict critical-infrastructure obligations. Our role is to give you stable connectivity, clear security controls, and one accountable team to coordinate OEMs, radios, cameras, dispatch, and business systems.

5 ★

Customer satisfaction (rolling)

30 s

Average answer time

> 90 %

Tickets “resolved first time”

+ 15

Years in business and counting

Our Mining IT Services Includes

Reliable Remote Connectivity

We specialise in providing stable and secure network solutions for remote locations, so your teams stay connected even in the most remote events.

24/7 Monitoring and Support

Downtime is not an option in mining. Our 24/7 monitoring identifies issues before they impact your operations.

Data Security and Compliance

We implement security measures to protect your data, to industry standards and against breaches.

IT Infrastructure Optimisation

From servers to networks we optimise your IT infrastructure for performance and reliability, tailored to your operations.

IoT and Automation Support

Whether it’s integrating GPS enabled equipment or maintaining automated systems we provide the IT expertise to keep your technology running.

Simplified IT Vendor Support

We manage your IT vendors on your behalf, addressing technical concerns directly and removing the hassle of vendor communication from your to-do list.

Why Intech3

8 Reasons Teams Switch to Intech3

✔ One Provider, Full Coverage.
✔ 100% Australian-based support.
✔ Same-Day SLA.
✔ After-hours? We answer.
✔ Direct line to leadership.
✔ Focus on “Fix it first call”.
✔ Onsite when you need us.
✔ Predictable pricing per user.

Learn More

Our Partners

Managed IT Services for Mining

The mining industry operates in some of the toughest and most remote environments where technology is the lifeline for safety, productivity and communication. At Intech3 we provide managed IT services for mining that keep you connected, secure and productive – no matter where the job takes you. Read More.

Mining Operations IT Challenges

Mining is complex and IT is no exception. Here are some of the key challenges:

Remote Connectivity: Mining sites are in remote locations so connectivity can be unstable and slow.
System Downtime: A network outage or server failure can stop operations in their tracks and cost you time and money.
Data Security Risks: With exploration data and operational insights at stake, mining companies are a cyber target.
Integrating New Technologies: IoT devices, automation systems and GPS enabled equipment are changing mining but they require integration and IT expertise.
Scalability and Flexibility: As projects grow or move locations, IT systems need to adapt fast without delay or disruption. Read Less

What You Can Expect

✔ Connectivity that works in the field: reliable site networks with the right blend of microwave, satellite, and private mobile (4G/5G), plus SD-WAN and dual links for redundancy.

✔ Fast systems where it matters: local “edge” servers for telemetry, video, and analytics so work continues even when backhaul is limited.

✔ Clear separation of plant and business networks: simple zones and access rules that reduce risk and keep operations safe.

✔ Security by default: least-privilege access, patching, endpoint protection, logging, immutable backups, and tested restores.

✔ Compliance made practical: support for critical-infrastructure requirements with risk registers, incident run books, and audit-ready logs.

✔ Rugged devices and standards: fit-for-purpose laptops, tablets, radios, and kiosks with sensible lifecycle and spares.

✔ Vendor orchestration: one team coordinating fleet and dispatch, SCADA, GIS, CCTV/VMS, radios, Microsoft 365, and ERP, so changes are planned and owned.

✔ Cost control with clarity: right-sized licences and storage, lifecycle policies, and monthly reporting that leaders can act on.

Talk to an Expert

Our approach

Explore our
3-step process

We have a three-step process which helps us deliver future-proof digital transformations.

Problem identification

Future-proof planning

Solution identification

Intech3 works closely with our clients to collaboratively outline the need that’s at the heart of each problem, rather than jumping straight to a solution. With clearly defined objectives, Intech3 can then provide appropriate technological strategies and solutions. For us, asking better questions delivers better results.

As technology progresses business needs are changing at a quicker rate than ever before. To gain and maintain a competitive, you need a road mapped technology strategy that takes the evolution of the marketplace into account, provides a framework for quickly getting to the root cause of the problem and sets a vision for the future.

By partnering with and helping clients solve IT industry problems, Intech3 provides a problem solving framework, and outlines short, mid and long term solutions in order to help businesses achieve their goals.

Trusted by Businesses Like Yours

Testimonials

“Intech3 has been providing support for ADP Consulting since inception. The professionalism, efficient and knowledgeable personable approach has been excellent. This knowledge base and willingness to help ranges from daily helpdesk issues, new systems, to risk and corporate data management. Intech3 training of our staff has allowed them to translate IT language to staff with any level of understanding. It is a preference to work with them and ADP would highly recommend Intech3 to any company.”
Laurent Deleu - Director, ADP Consulting

“Intech3 has been providing IT support to JP Flynn Builders since 2010, and in that time has become a trusted partner to our organisation. As we have expanded the size and scope of our operation over the years, Intech3 has ensured that the high level of service we have come to rely on has never wavered. From large projects like building our company website and project managing the implementation of our Enterprise Resource Planning solution, to day-to-day tasks like helpdesk support and new user setup, Intech3’s support is comprehensive and of consistently high quality. At JP Flynn Builders, we pride ourselves on our ability to deliver high quality, cost effective outcomes for our customers; Intech3 is a vital partner in achieving this.”
Keren Wilson - General Manager, JP Flynn Builders

“Intech3 were engaged to provide a private cloud solution and fully outsourced ICT support including the project management responsibilities for the implementation of the Care systems at our Seabrae Manor Aged Care Residence. The project management responsibilities included stakeholder management, resource management including training workshops and management of third party providers throughout the facility ramp up. They were friendly, courteous and a pleasure to deal with. The project was delivered on time despite all challenges associated with completing a build of a new facility and preparing for the opening. Their full density wireless implementation was a key part of our service at Seabrae Manor to enable us to provide mobile systems for clinical management and medication management systems. Due to the success of this project Intech3 have been appointed to manage other ICT projects on our behalf.”
Andrew Meek - CEO, Castalia Group

“Intech3 demystify the complexities of Information Technology and consult at a business level, are courteous, friendly and provide outstanding skilled ICT support. The team at Intech3 ensure our business goals are being met and are always courteous and friendly. They demystify the complexities of Information Technology and consult at a professional business level. Intech3 manage all the risk to ensure our corporate data and Intellectual Property is protected and business continuity is achieved. Their highly skilled team of ICT professionals allow them to provide a holistic suite of ICT services – they are a ‘one stop shop’ for all our technology requirements. Their rates are competitive and they provide outstanding skilled support.”
Geoff Ford - Director, Smith & Tracey Architects

Our Expertise

Site network design and upgrades, including private LTE/5G and Wi-Fi for workshops, pits, and camps

Uplifting safety systems such as proximity detection and collision avoidance with reliable coverage

Standardising contractor onboarding and offboarding with governed Microsoft 365 and identity controls

Backup and recovery that meets RPO/RTO targets, with regular failover tests

Monitoring and alerting that surfaces issues early and avoids downtime during shifts

Migrations and cutovers planned around production windows

Why Mining Companies Choose Intech3

Experience in High Risk Industries: We know the stakes in mining and deliver IT solutions that mitigate risk and boost productivity.
Custom Support: No two mining operations are the same, that’s why we create custom IT plans for your business.
Proactive Problem Solving: Our proactive approach means less disruption and more up time for your systems.
Seamless Integration: Whether you’re introducing new technology or expanding operations we ensure your IT systems work together.

Technology is the backbone of modern mining, and with Intech3 managing your IT, you can focus on driving results in the field.